A Qualitative Study on the Trends and Demands of Time Bank Mutual Assistance Elderly Care Volunteer Services Based on Big Data Analysis

Abstract

This research aims to gain a comprehensive understanding of the current status and future needs of nursing students’ volunteer activities in the Time Bank mutual support elderly care model, use big data analysis, providing a reference for the project, "Nursing Students’ Volunteering in Time Bank Mutual Support Elderly Care". The phenomenological research method was used to conduct semi-structured interviews with 12 nursing student volunteers, data were analyzed by the Colaizzi 7-step analysis method, data were statistically analyzed using SPSS28.0 software. The interviews yielded a total of 8 themes and 21 sub-themes: 1) Elderly care issues among nursing homes residents, such as feeling loneliness, needing companionship, having negative mindsets, and difficulty in health education. 2) Challenges among nursing student volunteers, including low enthusiasm, insufficient professional and communication skills. 3) Shortcomings in volunteer activities, such as lack of sustainability and limited activity variety. 4) Limited volunteer training courses and non-standardized formats. 5) The positive impact of participating in elderly care volunteer activities on both the elderly and nursing students. 6) The need for innovation in volunteer activities from a professional perspective and improvement of the reward mechanism. 7) The desire for comprehensive and integrated training courses. 8) The expectation of flexible and diverse training methods. The following conclusions are drawn from statistical analysis: Elderly residents in nursing homes require various forms of psychological care, with health education among them presenting particular challenges. Simultaneously, nursing student volunteers exhibit deficiencies in professional skills, communication abilities, and enthusiasm, highlighting a pressing need for comprehensive training. In order to promote the official implementation of the Time Bank mutual support elderly care model in the local area, it is suggested to enhance the level of nursing student volunteer services through specialized training and improve the points-based reward system.